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Privacy Policy

Security & privacy policy

Chepstow Fuel Centre is committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, and our premises how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may update this Policy from time to time so please check this page periodically to ensure that you’re happy with any changes. By using our website, you agree to be bound by this policy.

If you have any questions about our privacy policy please contact us by email to or alternatively, you can telephone 01291 623485

About us

Chepstow Fuel Centre  (the Company) is a Company registered in England & Wales with the company number 2501230.  It’s registered address is: Unit 12 Bulwark Ind Est, Bulwark, Chepstow, NP16 5QZ

Lawful basis for processing your data

Organisations are permitted to process data if they have a legal basis for doing so. Chepstow Fuel Centre processes data on the basis that:

As a trading business, we have a legitimate interest in processing your data. This includes some or all the following:


It is necessary in relation to a contract or agreement which you have entered into with us. This may include:

Information we collect about you

We obtain information about you when you use our website which is anonymised and is returned to us via google by way of an analytics report. This shows us trends in searches, page visits and the type of information generally seek. This helps us with how we place information on our website and what areas to upgrade or improve so you can get what you need sooner.

We store information about you for example, when you contact us with an enquiry, to find out more about our products and services, or if you ever trade with us.

The type of personal information we collect

The personal information we collect might include:

CCTV and Audio recording

This Company is dedicated to the improvement of our services. We may from time to time digitally record images and audio to assist with staff training and for the safety of customers and staff and the monitoring of the security of our premises. 


Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and allows us to improve our site. It is possible to switch off cookies by setting your browser preferences. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

How do we use your information?

We may use your information to:

How long do we store your data

We review our data retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example business transactions for HMRC purposes). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or for as long as is set out in any relevant contract you hold with us.

Where we store your personal data

As part of the services we offer to you, the information which you provide to us is stored on our businesses IT system. The backup servers for the system are held within our business location which are stored within a secure and locked room. 

Your data may be transferred to countries outside the European Union (“EU”). This may happen if any of our servers are ever located in a country outside of the EU. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. By submitting your personal data, you’re agreeing to this transfer, storing or processing. This will also be done with notice.

If you use our services while you are outside the EU, your information may be transferred outside the EU to provide you with those services.

Disclosure of your information

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We may pass your information to our third-party service providers for the purposes of providing services to you (for example to send you news and offers). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. We will not release your information to third parties unless we are permitted to, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Links to other websites

Our website may contain links to other websites run by other organisations. We cannot be responsible for the privacy policies and the practices of other sites even if you access them using links from our website.

If you linked to our website from a third-party site, we cannot be responsible for the privacy policies of the operators of that third-party site and recommend that you check their policy.

Your rights

You have a right to complain to the ICO if you think there is a problem with the way we are handling your data.